Your Tasks

  • Auditing call recordings for quality parameters

  • Giving feedback to research analysts with regard to interview quality

  • Supporting the Training & Development team by identifying training needs and contributing training contents

  • Assisting with ad-hoc business requirements

Your Profile

  • Excellent verbal and written communication skills in English, knowledge of another foreign language is an added advantage

  • Excellent knowledge of MS Office

  • Quick grasp and an eye for details

  • Experience in research quality assurance will be an added advantage

What We Offer

  • Possibility to learn about the market trends across various industries in real time

  • A people-oriented, multicultural work environment and management approach

  • Opportunity to grown with the business

  • A comfortable, modern office space