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As a project manager, you work at the interface between clients, team members, and management. Besides working to achieve highest client satisfaction, you function as an extension of the people management team to ensure your team stays motivated and productive.

Type: Full-time

Location: Pune

Your Tasks

  • Frequently communicating with international clients about the progress of primary research projects, managing their expectations and resolving escalations

  • Tracking the team’s day-to-day productivity and quality to ensure compliance with the SLA

  • Tracking the attendance and punctuality of the team and calculating monthly incentives and allowances

  • Coaching analysts, identifying their training needs, coordinating with the people management team to coordinate appropriate training and developing growth strategies for them

  • Managing concerns and queries of your team to build a positive work environment

  • Assisting the sales team by developing decks, estimating costs, and executing pilot projects

  • Keeping up-to-date with industry and management best practices and contributing in the continuous improvement of business processes

Your Profile

  • At least 4 years of work experience in the research industry with in-depth knowledge of qualitative and quantitative primary research

  • Proven experience in managing international clients and leading teams

  • Strong leader with a positive, people-oriented management approach

  • Pro-active working and communication style

  • Excellent interpersonal as well as verbal and written communication skills

  • Flexibility to work in rotational shifts as per project requirements

  • Excellent knowledge of MS Office, especially Excel and Word

  • Candidates with international experience (studies, work, living abroad) will be preferred

What We Offer

  • A people-oriented, multicultural work environment and management approach

  • Opportunity to grown with the business

  • Interaction and networking with international clients

  • A comfortable, modern office space

Group Discussion
Office Space
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